Terms of Service

1About these terms

These terms are an agreement between you and Cherry Ripe Software (Dane Porter, sole trader), the maker of StoryNest. They apply to this website and the StoryNest app at app.storynest.com.au. By creating an account or using a guest recording link, you agree to them.

Our Privacy Policy explains how we handle your information and forms part of these terms.

2Your account

• You must be 18 or older to create an account. Accounts are for parents, guardians and other grown-ups caring for children.
• Children use StoryNest through the readers you set up on your account, under your supervision. They don't have accounts of their own.
• Keep your password and grown-ups PIN private. You're responsible for what happens on your account.
• Give us accurate details and keep your email address up to date so we can reach you.

3Your recordings and books

Everything you record belongs to you. You give us permission to store, process and play your recordings only so we can run StoryNest for your family. We don't claim ownership and we don't use them for anything else.

Many picture books are protected by copyright. StoryNest is for reading books aloud to your own children in private, at home, the way you would at bedtime. Please don't use it to share recordings publicly, sell them or make them available outside your family. You're responsible for making sure your use of any book is lawful.

4Guest recording links

You can create links that let family and friends record for your children without an account. Anyone with a link can use it, so share it only with people you trust and switch it off when you no longer need it. Guests who record through a link agree to these terms, and their recordings join your family's library.

5Reading practice and AI feedback

Reading practice lets your children record themselves reading. Optional AI reading feedback uses automated speech recognition and an AI model to suggest accuracy scores, words to practise and activities.

AI feedback is a friendly guide for families. It isn't a formal educational, medical or speech assessment, and it can get things wrong: accents, background noise and quiet voices can all trip it up. If you're worried about your child's reading or speech, please talk to their teacher or a qualified professional.

6Plans, payment and cancelling

StoryNest has a free Paperback plan with limits on books and recording time. The Hardcover plan costs A$29 a year and unlocks more books, unlimited recording time, chapters, guest links and Reading practice.

• Hardcover is billed yearly in advance through Stripe and renews automatically each year until you cancel.
• You can cancel at any time from Settings → Manage billing. You keep Hardcover until the end of the year you've paid for, then move back to Paperback.
• If you move back to Paperback, your recordings stay on your shelf, though you may not be able to add more until you're under the free limits.
• If we ever change the price, we'll email you before your next renewal.

Nothing in these terms limits your rights under the Australian Consumer Law. If something goes wrong with Hardcover, email hello@storynest.com.au and we'll work it out with you, including a refund where the law requires one.

7Fair use

Please don't:

• upload anything unlawful, harmful or abusive, or anything you don't have the right to use
• record or upload content that exploits or endangers children in any way
• try to access other families' accounts or recordings, or get around StoryNest's security or plan limits
• use StoryNest to run a commercial audiobook service, or scrape, copy or resell the app

We may suspend or close accounts that break these rules, and we'll report content that endangers children to the authorities.

8The service

We work hard to keep StoryNest running smoothly, but we can't promise it will always be available or free of errors. We may improve, change or retire features over time. If we ever shut StoryNest down, we'll give you at least 60 days' notice and a way to download your recordings.

9Liability

To the extent the law allows, we aren't liable for indirect or consequential loss, and our total liability to you for any claim is limited to what you've paid us in the 12 months before it arose. This doesn't exclude any guarantee, right or remedy you have under the Australian Consumer Law that can't lawfully be excluded. Where we're allowed to, we limit our liability for a failure to meet a consumer guarantee to supplying the service again or paying the cost of having it supplied again.

10Closing your account

You can delete your account at any time from Settings in the app. Deleting it removes your recordings and cancels Hardcover. We may close an account that seriously or repeatedly breaks these terms, and we'll tell you why unless the law stops us.

11Changes and governing law

We may update these terms from time to time. If a change is significant, we'll let you know by email or in the app before it takes effect. If you keep using StoryNest after that, the new terms apply.

These terms are governed by the laws of Victoria, Australia, and the courts of Victoria have jurisdiction.