StoryNest
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Account · StoryNest how-to

How to manage your StoryNest plan and subscription

Find your current StoryNest plan, review available features and manage an existing Hardcover subscription.

2 minutes4 stepsParents and carers

Before you begin

Here's what you'll need:

  • A signed-in adult account

Let's get started

Follow these steps

These instructions match the current StoryNest app. The pictures are simple screen maps until verified product screenshots are available.

01
Step 1 of 4

Open Settings

From the main signed-in app, choose Settings.

Illustrative screen map, not a screenshot · Look for the highlighted label in the app
02
Step 2 of 4

Find Your plan

Look for the Your plan panel to see whether you're on Paperback or Hardcover, along with usage information.

Illustrative screen map, not a screenshot · Look for the highlighted label in the app
03
Step 3 of 4

Review your options

If an upgrade is available, the plan panel links to Hardcover. Check the current displayed price and inclusions before purchasing.

Illustrative screen map, not a screenshot · Look for the highlighted label in the app
04
Step 4 of 4

Manage or cancel

For an active paid plan, use the billing management option in Settings to manage or cancel through the available billing portal.

Illustrative screen map, not a screenshot · Look for the highlighted label in the app

A few handy tips

  • StoryNest's free and paid plans have different features and limits.
  • A cancelled subscription may remain available until the end of the paid billing period; check the portal for exact dates.

Good to know

Common questions

Will cancelling delete my recordings?

The StoryNest terms explain that recordings remain associated with the account after moving to the free plan, subject to plan limits.